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Expert Help When You Need It
4 hrs
Avg. response time
98%
Issue resolution rate
8am–8pm
Support hours (EST)
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Help Topics
Frequently Asked Questions
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Our LVT flooring is compatible with concrete, plywood, existing vinyl, and ceramic tile substrates when properly prepared.
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Contact our support team with your order number and photos of the issue. We'll process your claim within 48 hours.
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Yes, we offer on-site technical support for large commercial projects. Contact us to schedule a consultation.
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Use pH-neutral cleaners and avoid abrasive tools. Regular sweeping and damp mopping will maintain your flooring's appearance.
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Email our technical team with your project details and we'll provide all necessary LEED certification documentation.
Phone Support
Available Monday to Friday, 9am-6pm EST
+1 (623) 387-9777
Email Support
We respond within 24 hours
help@lushglobalcontracting.com
Live Chat
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