Terms of service
Effective Date: May 28, 2026
This website is operated by Lush Global Contracting Company (“Company,” “we,” “our,” or “us”). By visiting our website, requesting a quotation, placing an order, submitting payment, or using our services, you agree to these Terms of Service.
If you do not agree to these Terms, you should not use this website or purchase products from us.
1. Commercial B2B Transactions
Lush Global Contracting Company primarily operates as a commercial business-to-business supplier serving hospitality, renovation, contractor, retail, commercial, and procurement industries.
All transactions are considered commercial transactions unless otherwise stated in writing.
2. Eligibility to Use Website
By using this website, you represent that:
- You are at least 18 years old
- You have authority to enter into binding agreements
- Information provided is accurate and complete
- You will not use this website for unlawful purposes
3. Product Information & Availability
Product specifications, pricing, colors, dimensions, descriptions, availability, and lead times may change without notice.
Images shown on the website are for general reference only and may vary from actual products.
Certain products may:
- Require additional lead time
- Be sourced internationally
- Be subject to limited availability
- Require freight shipment
- Require special procurement
We reserve the right to:
- Limit quantities
- Refuse orders
- Cancel transactions
- Correct pricing or typographical errors
- Modify or discontinue products without notice
4. Quotations & Pricing
Quotations are subject to:
- Product availability
- Supplier confirmation
- Freight rates
- Tariff changes
- Currency fluctuations
- Market conditions
Quotes are not guaranteed until accepted and confirmed by Lush Global Contracting Company.
5. Payment Terms
Orders may require:
- Full payment
- Partial deposit
- Balance payment before shipment
Lush Global Contracting Company does not provide open credit or Net Terms unless expressly agreed in writing.
Merchant processing fees, banking fees, wire fees, and administrative costs are non-refundable.
For certain large, freight, custom, or international orders, ACH or wire transfer may be required.
6. Shipping & Delivery
Shipping timelines are estimates only and are not guaranteed.
Delivery schedules may vary due to:
- Manufacturing schedules
- Freight carrier delays
- Customs clearance
- Supply chain disruptions
- Weather conditions
- Port congestion
- Material shortages
Customers are responsible for providing accurate shipping information and ensuring delivery site accessibility.
Additional delivery-related charges caused by customer site conditions may be billed to the customer.
7. Inspection Before Installation
Customers must inspect all products before installation, cutting, assembly, modification, wiring, or use.
Installation or use constitutes acceptance of the product.
Claims related to visible damage, finish issues, quantity discrepancies, or incorrect product after installation may be denied.
8. Returns, Refunds & Cancellations
All returns, refunds, and cancellations are governed by the applicable Refund & Return Policy and Commercial Sales Terms available on this website.
Certain products may be non-returnable, including:
- Custom products
- Installed products
- Imported procurement products
- Bulk project orders
- Special-order products
9. Freight Damage Claims
Customers must inspect freight deliveries immediately upon receipt.
Visible freight damage must be documented on the delivery receipt or bill of lading before signing.
Damage claims must be reported within 48 hours.
Failure to properly inspect or report damage may result in denial of the claim.
10. Intellectual Property
All content on this website, including:
- Logos
- Graphics
- Product descriptions
- Text
- Images
- Catalogs
- Documents
- Branding
is the property of Lush Global Contracting Company or its licensors and may not be copied, reproduced, distributed, or used without written permission.
11. Website Use Restrictions
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Interfere with website functionality
- Upload malicious code
- Use automated scraping tools without permission
- Submit false or fraudulent orders
We reserve the right to suspend or terminate access for misuse.
12. Chargebacks & Payment Disputes
Customers agree to contact Lush Global Contracting Company before initiating chargebacks or banking disputes.
Lush Global Contracting Company may use:
- Invoices
- Quotes
- Tracking information
- Delivery confirmation
- Freight records
- Email communications
- Customer approvals
as evidence in response to payment disputes or chargebacks.
Fraudulent or abusive chargebacks may result in:
- Refusal of future business
- Collection action
- Recovery of associated fees and costs
- Legal remedies available under Arizona law
13. Limitation of Liability
To the fullest extent permitted by law, Lush Global Contracting Company’s liability is limited to the purchase price of the affected product.
Lush Global Contracting Company shall not be liable for:
- Lost profits
- Project delays
- Contractor costs
- Labor costs
- Hotel revenue loss
- Business interruption
- Consequential damages
- Indirect damages
- Special damages
- Punitive damages
14. Force Majeure
Lush Global Contracting Company is not liable for delays or failures caused by events beyond reasonable control, including:
- Natural disasters
- Weather events
- Labor shortages
- Freight disruptions
- Customs delays
- Port congestion
- Government actions
- Supply chain disruptions
- War
- Pandemics
15. Governing Law
These Terms shall be governed by the laws of the State of Arizona, United States.
Any disputes shall be handled in Arizona unless otherwise required by applicable law.
16. Attorney Fees & Enforcement
In any dispute arising from a transaction with Lush Global Contracting Company, the prevailing party may recover reasonable attorney fees, court costs, collection costs, and enforcement expenses where permitted by law.
17. Changes to Terms
Lush Global Contracting Company reserves the right to modify these Terms at any time without prior notice.
Continued use of the website or services constitutes acceptance of updated Terms.
18. Contact Information
Lush Global Contracting Company
4539 N 22nd St, Suite R
Phoenix, Arizona 85016
United States
Email: support@lushglobalcontracting.com
Website: https://www.lushglobalcontracting.com